Shipping FAQ
Shipping FAQ
Can I change my shipping address?
You can always update the addresses used on your account by visiting the "My Addresses" page. You must be logged in to your account to update your address. If you've already placed an order and would like to change the shipping address on that order, you may do so any time up until the time your order goes to fulfillment. To do so visit the "My Orders" page and choose "Edit or Cancel" next to the order you'd like to change. You can also edit or cancel your order by clicking the "View My Order" link in your order confirmation email. Learn more about how to cancel or change your order by clicking here. NOTE: If you would like to edit your order the current order will be cancelled and refunded/voided. This gives you fullest flexibility when editing your order. Your shopping cart will then be reloaded and you can make the necessary changes.
Which shipping services do you use?
SMOKEGEM uses USPS as shipping carriers. Each carrier offers a variety of services including economical options as well as expedited and overnight services. SMOKEGEM also offer free shipping for all USA order over $50. The service used for free shipping will vary depending on the size and weight as well as the distance from our warehouse in Florida. Free shipping services will be selected by SMOKEGEM at time of fulfillment.
How can I track my order?
There are several ways you can track your order placed on SMOKEGEM: Shipping Confirmation Email Upon fulfillment of your order, you will receive a shipping confirmation email with a tracking number, shipping provider and shipping service included. This email will be sent to the email address provided when placing your order or the one associated with your account if you have one.
My Account Page
If you've created an account with us, you can visit the "My Account" page at any time to view your order history. Click the order number you are trying to track and your tracking number link will be provided on the order detail page.
Order Status Page
Your order status page give you all the information regarding your order including where it's currently at, the ability to sign up for notifications and an order summary. Your order status page can be accessed by clicking the "View your order" button in your order confirmation email.
Why my order is marked delivered but I haven't received it?
SMOKEGEM verifies the location and delivery status of each package with the individual carrier. If your tracking information shows that your package was delivered that means we have confirmed delivery with the carrier. If you believe that this information is incorrect or that your package was lost or stolen you will need to file a claim with Route Shipping Insurance (if purchased with your order). SMOKEGEM offers Route Shipping Insurance to every customer at checkout for protection against lost, stolen or damaged orders. By de-selecting this option at checkout, SMOKEGEM is not responsible for packages stolen off porches, from mailboxes, lost or damaged by carrier etc. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. If you purchased Route Shipping Insurance with your order you can click here to start a claim. You can read our full shipping policy by clicking here.
Is shipping discreet?
Yes, all of our packaged are shipped discreetly in a plain white or brown box or envelope. Shipping label return address will mention SMOKEGEM or SMOKEGEM.com. Items in your shipment will not be listed anywhere on the package with the exception of international shipments that require merchandise information for customs purposes.
My package was stolen, what can you do?
If you purchased Route Shipping Insurance, your order is covered against stolen packages. To learn how to file a claim with Route click here. If this option was de-selected at checkout, SMOKEGEM is not responsible for the stolen package and you will need to contact the shipping carrier to file a claim with them directly. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
How do I file a claim with USPS?
If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS, you will need to file a claim with them directly. To do so by clicking here. NOTE: All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
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Buy Raw Classic King Size Pre- Rolled Cones 3 Pack
Experience the ultimate smoking sensation with RAW Classic King Size Pre-Rolled Cones! These expertly crafted cones, crafted from all-natural unbleached paper just like RAW Classic Papers, offer a convenient and effortless way to create your own custom smokes. Plus, they are completely free of added chalk or dyes, guaranteeing a truly authentic and pure smoking experience. Get ready to take your smoking experience to the next level with RAW!
As someone who truly values time, you understand that every second counts. While we can make more money, we can never get back the hours spent meticulously pre-rolling our papers. But with RAW Classic King Size Pre-Rolled Cones (Pack of 3), you can save time and effort without sacrificing quality. Each cone holds about a gram and a half of dried herb, and features a perfectly crafted paper filter. Whether you're gearing up for a road trip or simply want to roll one quickly, these pre-rolled cones have got you covered.
RAW Classic King Size Pre-Rolled Cones - the perfect way to experience the unmatched quality of RAW products! Made with the same exquisite paper as RAW Classic Papers, these precision-crafted cones are ready to be filled and enjoyed. Available in convenient 3 and 32 cone packs. Buy RAW Classic King Size Pre-Rolled Cone with best price at Smokegem online shop and fast shipping in the Florida, United States.
Why use RAW Classic King Size Pre Rolled Cones?
Experience the ease of rolling with RAW Classic King Size Pre-Rolled Cones (3-Pack)! From the highs to the lows, life can be complicated. But with these cones, you can make the most of every moment and simplify your routine. Share a cone with a friend and enjoy the convenience and quality!
There are numerous advantages to using RAW pre-rolled cones instead of hand-rolling them:
Easy to use. It's so simple to fill, twist, and go that you'll wonder why you ever spent time hand-rolling.
Consistency. You always know exactly how much you're smoking. The RAW Classic King Size cone weighs 1.25 grams.
Even burns. Avoid the strong taste and even burns every time.
No more rolling papers. That says it all.
High-Quality. You receive all-natural pre-rolled cones with unprocessed fibers.
Steps for the Perfect RAW King Size Cone Pre-Roll
Once you've got a pre-rolled cone, filling it and smoking it are both simple. Simply follow these steps.
Step one: A RAW Classic King Size pre-rolled cone requires 1.25 grams of product. Gather it up and keep it handy.
Step 2: Fill the pre-rolled cone by gently pushing it in with your packing tool (or something similar).
Step three: With one hand, grip the small end of the RAW cone, and with the other, twist the broad end to ensure a snug closure.
Step four: Gently shake the RAW cone to ensure that everything is uniformly distributed.Step five: Relax, light it up, and enjoy.
Specs:
- Raw paper pre-rolled cones
- King Size
- Pack includes 3 pre-rolled cones
RAW King Size Pre -Rolled Cones
All natural, unrefined fibers
100% GMO & Gluten Free
100% Satisfaction Guaranteed
Thin cone rolling papers with a smooth, clean taste
Eco-friendly process