




Shipping FAQ
Shipping FAQ
Can I change my shipping address?
You can always update the addresses used on your account by visiting the "My Addresses" page. You must be logged in to your account to update your address. If you've already placed an order and would like to change the shipping address on that order, you may do so any time up until the time your order goes to fulfillment. To do so visit the "My Orders" page and choose "Edit or Cancel" next to the order you'd like to change. You can also edit or cancel your order by clicking the "View My Order" link in your order confirmation email. Learn more about how to cancel or change your order by clicking here. NOTE: If you would like to edit your order the current order will be cancelled and refunded/voided. This gives you fullest flexibility when editing your order. Your shopping cart will then be reloaded and you can make the necessary changes.
Which shipping services do you use?
SMOKEGEM uses USPS, FedEx, and UPS as shipping carriers. Each carrier offers a variety of services including economical options as well as expedited and overnight services. USPS and FedEx services will be available to choose from for all USA customers. International customers will have the option of USPS. SMOKEGEM also offer free shipping for all USA order over $35. The service used for free shipping will vary depending on the size and weight as well as the distance from our warehouse in Florida. Free shipping services will be selected by SMOKEGEM at time of fulfillment. If you wish to have your order shipped with a specific carrier, please choose the carrier of your choice as your shipping option at checkout.
How can I track my order?
There are several ways you can track your order placed on SMOKEGEM: Shipping Confirmation Email Upon fulfillment of your order, you will receive a shipping confirmation email with a tracking number, shipping provider and shipping service included. This email will be sent to the email address provided when placing your order or the one associated with your account if you have one.
My Account Page
If you've created an account with us, you can visit the "My Account" page at any time to view your order history. Click the order number you are trying to track and your tracking number link will be provided on the order detail page.
Order Status Page
Your order status page give you all the information regarding your order including where it's currently at, the ability to sign up for notifications and an order summary. Your order status page can be accessed by clicking the "View your order" button in your order confirmation email.
Why my order is marked delivered but I haven't received it?
SMOKEGEM verifies the location and delivery status of each package with the individual carrier. If your tracking information shows that your package was delivered that means we have confirmed delivery with the carrier. If you believe that this information is incorrect or that your package was lost or stolen you will need to file a claim with Route Shipping Insurance (if purchased with your order). SMOKEGEM offers Route Shipping Insurance to every customer at checkout for protection against lost, stolen or damaged orders. By de-selecting this option at checkout, SMOKEGEM is not responsible for packages stolen off porches, from mailboxes, lost or damaged by carrier etc. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. If you purchased Route Shipping Insurance with your order you can click here to start a claim. You can read our full shipping policy by clicking here.
Is shipping discreet?
Yes, all of our packaged are shipped discreetly in a plain white or brown box or envelope. Shipping label return address will mention SMOKEGEM or SMOKEGEM.com. Items in your shipment will not be listed anywhere on the package with the exception of international shipments that require merchandise information for customs purposes.
My package was stolen, what can you do?
If you purchased Route Shipping Insurance, your order is covered against stolen packages. To learn how to file a claim with Route click here. If this option was de-selected at checkout, SMOKEGEM is not responsible for the stolen package and you will need to contact the shipping carrier to file a claim with them directly. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
How do I file a claim with USPS?
If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS you will need to file a claim with them directly. To do so by clicking here. NOTE: All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
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- Description
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Modus Upper Cut Blend 2.0 Pre-Rolls | 4g
Get ready to experience the future of pre-rolls with Modus Upper Cut Blend 2.0. If you’re looking for a unique and potent cannabis journey, this 4g pre-roll is your ticket to a world of unparalleled highs and unforgettable flavors. Let’s start with what makes these pre-rolls special. The Modus Upper Cut Blend 2.0 isn’t your average pre-roll. It’s a fusion of THC-H, Delta 8 Live Resin, and THC-JD that’s designed to elevate your senses like never before. Made with US Grown Hemp, you’re getting the best quality in every puff.
But that’s not all. These pre-rolls are not your typical one-gram deals; they’re 2CT Pre Rolls, each packing a punch with 2 grams of pure goodness. That means you’re in for an extended journey, whether you’re sharing with friends or indulging in some solo relaxation.
But it’s not just about the strains; it’s about the experience. Modus Upper Cut Blend 2.0 Pre-Rolls are designed for those who demand the best. They’re perfect for users who want a convenient and potent way to enjoy without the fuss of grinding, rolling, or packing.
Whether you’re heading to a music festival, planning a chill day at the beach, or just looking for a moment of tranquility in your busy life, these pre-rolls are your ideal companion. They’re easy to carry, easy to share, and easy to enjoy. So, why settle for the ordinary when you can experience the extraordinary? Elevate your journey with Modus Upper Cut Blend 2.0 Pre-Rolls and discover a world of flavor, potency, and convenience, all in one stylish package.
Modus Upper Cut Blend 2.0 Pre-Roll Strains
Now, let’s talk strains because that’s where the flavor adventure begins. Modus Upper Cut Blend 2.0 offers a tantalizing selection that will make your taste buds dance with delight. Need a boost of energy and creativity? Alaskan Thunder Fuck and Lemon Cherry Gelato bring the Sativa vibes. Craving a balanced and euphoric experience? Pink Panties and Rainbow Belts offer the perfect Hybrid blend. And when it’s time to wind down, Watermelon Zkittles delivers the soothing Indica vibes you’ve been dreaming of.
- Alaskan Thunder Fuck – Sativa
- Lemon Cherry Gelato – Sativa
- Pink Panties – Hybrid
- Rainbow Belts – Hybrid
- Watermelon Zkittles – Indica
Additional Product Information
- Resealable Bag For Freshness
- 3rd Party Lab Tested
- Made With Natural Unbleached Paper
- 2 x Medusa Upper Cut Blend Pre Rolls in each Resealable Pouch