Shipping FAQ
Shipping FAQ
Can I change my shipping address?
You can always update the addresses used on your account by visiting the "My Addresses" page. You must be logged in to your account to update your address. If you've already placed an order and would like to change the shipping address on that order, you may do so any time up until the time your order goes to fulfillment. To do so visit the "My Orders" page and choose "Edit or Cancel" next to the order you'd like to change. You can also edit or cancel your order by clicking the "View My Order" link in your order confirmation email. Learn more about how to cancel or change your order by clicking here. NOTE: If you would like to edit your order the current order will be cancelled and refunded/voided. This gives you fullest flexibility when editing your order. Your shopping cart will then be reloaded and you can make the necessary changes.
Which shipping services do you use?
SMOKEGEM uses USPS as shipping carriers. Each carrier offers a variety of services including economical options as well as expedited and overnight services. SMOKEGEM also offer free shipping for all USA order over $50. The service used for free shipping will vary depending on the size and weight as well as the distance from our warehouse in Florida. Free shipping services will be selected by SMOKEGEM at time of fulfillment.
How can I track my order?
There are several ways you can track your order placed on SMOKEGEM: Shipping Confirmation Email Upon fulfillment of your order, you will receive a shipping confirmation email with a tracking number, shipping provider and shipping service included. This email will be sent to the email address provided when placing your order or the one associated with your account if you have one.
My Account Page
If you've created an account with us, you can visit the "My Account" page at any time to view your order history. Click the order number you are trying to track and your tracking number link will be provided on the order detail page.
Order Status Page
Your order status page give you all the information regarding your order including where it's currently at, the ability to sign up for notifications and an order summary. Your order status page can be accessed by clicking the "View your order" button in your order confirmation email.
Why my order is marked delivered but I haven't received it?
SMOKEGEM verifies the location and delivery status of each package with the individual carrier. If your tracking information shows that your package was delivered that means we have confirmed delivery with the carrier. If you believe that this information is incorrect or that your package was lost or stolen you will need to file a claim with Route Shipping Insurance (if purchased with your order). SMOKEGEM offers Route Shipping Insurance to every customer at checkout for protection against lost, stolen or damaged orders. By de-selecting this option at checkout, SMOKEGEM is not responsible for packages stolen off porches, from mailboxes, lost or damaged by carrier etc. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. If you purchased Route Shipping Insurance with your order you can click here to start a claim. You can read our full shipping policy by clicking here.
Is shipping discreet?
Yes, all of our packaged are shipped discreetly in a plain white or brown box or envelope. Shipping label return address will mention SMOKEGEM or SMOKEGEM.com. Items in your shipment will not be listed anywhere on the package with the exception of international shipments that require merchandise information for customs purposes.
My package was stolen, what can you do?
If you purchased Route Shipping Insurance, your order is covered against stolen packages. To learn how to file a claim with Route click here. If this option was de-selected at checkout, SMOKEGEM is not responsible for the stolen package and you will need to contact the shipping carrier to file a claim with them directly. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
How do I file a claim with USPS?
If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS, you will need to file a claim with them directly. To do so by clicking here. NOTE: All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
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Buy Modus 7-Hydroxymitragynine Kratom Tablets 6 Count
Experience the full potential of Mitragyna speciosa leaf extract with the Modus 7-Hydroxymitragynine Tablets. This pack includes six tablets, each with 10mg of 7-Hydroxymitragynine for a total of 60mg. These capsules are compact and easy to swallow, making it simple to incorporate into your daily routine for consistent dosing. Don't miss out on the convenience and precision of these tablets!
What is 7-hydroxymitragynine?
7-Hydroxymitragynine, or 7-OH, is a powerful alkaloid extracted from the Mitragyna speciosa plant, also known as kratom. Unlike ordinary kratom products, which may contain a combination of alkaloids, 7-OH is known for its strong analgesic and calming properties. Our 7-Hydroxymitragynine Pills contain the pure essence of this alkaloid, resulting in a robust and effective supplement that promotes a balanced and refreshed lifestyle.
Why should you select Modus?
Modus products are precisely created with strong alkaloids derived from high-quality Mitragyna speciosa. To isolate the most beneficial alkaloids, we meticulously choose quality leaves from reliable vendors and cure, ferment, and extract them using nanotechnology. This is how we ensure that each product provides every user with a unique and individualized experience that is nothing short of exceptional. When you select Modus, you choose from the top shelf.
Modus 7-Hydroxymitragynine Tablets Usage
Discover the perfect dose for your needs by starting with one tablet. This personalized approach allows you to experience the effects without overdoing it. With clear directions and precise dosing, incorporating these tablets into your wellness routine is effortless. Crafted with high-quality Mitragyna speciosa leaf extract, these tablets offer pure and potent results. The extraction process is carefully controlled to maintain the beneficial compounds found in kratom, ensuring a consistent and reliable experience every time.
Get excited to try our new and improved product: Modus 7 Hydroxy Kratom Extract Tablets! Each blister pack contains 6 precisely filled capsules, totaling 60mg of fast-acting 7OH extract. Experience faster onset and longer lasting benefits than traditional tablets. Purchase yours now from Smokegem's online store at the best price on the market!
Ingredients:
- Active: Mitragyna Speciosa (Kratom Leaf Exact)
- Other: (Natural Binders & Fillers), Vegetable Starch, , Cellulose Capsules, Food Grade Colorant.
Product Information
- Serving Size: 1 Tablet
- Amount Per Serving Serving: 10mg
- Do not exceed more than one capsule very 24 hours
- 6 tablets per pack (60mg)
- 10mg 7-Hydroxymitragynine (7-OH) per tablet
- Each batch is lab tested to ensure potency & purity
Product Features:
Available in a 6-count blister pack (60mg active ingredients).
Made with high-quality ingredients from reputable suppliers.
Capsules contain 10mg of nano-infused 7OH extract and are precisely pre-dosed for convenience.
Faster onset of effects and longer duration than tablets.
Excellent choice for beginners and veterans looking to reduce tolerance.
Lab-tested for quality, potency, and safety.