Can I change my shipping address?
You can always update the addresses used on your account by visiting the "My Addresses" page. You must be logged in to your account to update your address. If you've already placed an order and would like to change the shipping address on that order, you may do so any time up until the time your order goes to fulfillment. To do so visit the "My Orders" page and choose "Edit or Cancel" next to the order you'd like to change. You can also edit or cancel your order by clicking the "View My Order" link in your order confirmation email. Learn more about how to cancel or change your order by clicking here. NOTE: If you would like to edit your order the current order will be cancelled and refunded/voided. This gives you fullest flexibility when editing your order. Your shopping cart will then be reloaded and you can make the necessary changes.
Which shipping services do you use?
SMOKEGEM uses USPS, FedEx, and UPS as shipping carriers. Each carrier offers a variety of services including economical options as well as expedited and overnight services. USPS and FedEx services will be available to choose from for all USA customers. International customers will have the option of USPS. SMOKEGEM also offer free shipping for all USA order over $35. The service used for free shipping will vary depending on the size and weight as well as the distance from our warehouse in Florida. Free shipping services will be selected by SMOKEGEM at time of fulfillment. If you wish to have your order shipped with a specific carrier, please choose the carrier of your choice as your shipping option at checkout.
How can I track my order?
There are several ways you can track your order placed on SMOKEGEM: Shipping Confirmation Email Upon fulfillment of your order, you will receive a shipping confirmation email with a tracking number, shipping provider and shipping service included. This email will be sent to the email address provided when placing your order or the one associated with your account if you have one.
My Account Page
If you've created an account with us, you can visit the "My Account" page at any time to view your order history. Click the order number you are trying to track and your tracking number link will be provided on the order detail page.
Order Status Page
Your order status page give you all the information regarding your order including where it's currently at, the ability to sign up for notifications and an order summary. Your order status page can be accessed by clicking the "View your order" button in your order confirmation email.
Why my order is marked delivered but I haven't received it?
SMOKEGEM verifies the location and delivery status of each package with the individual carrier. If your tracking information shows that your package was delivered that means we have confirmed delivery with the carrier. If you believe that this information is incorrect or that your package was lost or stolen you will need to file a claim with Route Shipping Insurance (if purchased with your order). SMOKEGEM offers Route Shipping Insurance to every customer at checkout for protection against lost, stolen or damaged orders. By de-selecting this option at checkout, SMOKEGEM is not responsible for packages stolen off porches, from mailboxes, lost or damaged by carrier etc. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. If you purchased Route Shipping Insurance with your order you can click here to start a claim. You can read our full shipping policy by clicking here.
Is shipping discreet?
Yes, all of our packaged are shipped discreetly in a plain white or brown box or envelope. Shipping label return address will mention SMOKEGEM or SMOKEGEM.com. Items in your shipment will not be listed anywhere on the package with the exception of international shipments that require merchandise information for customs purposes.
My package was stolen, what can you do?
If you purchased Route Shipping Insurance, your order is covered against stolen packages. To learn how to file a claim with Route click here. If this option was de-selected at checkout, SMOKEGEM is not responsible for the stolen package and you will need to contact the shipping carrier to file a claim with them directly. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
How do I file a claim with USPS?
If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS you will need to file a claim with them directly. To do so by clicking here. NOTE: All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
Club 13 Kratom Liquid Extract 215mg
Introducing the premium Club 13 Kratom Liquid Extract 215mg, specially crafted for experienced kratom enthusiasts who demand maximum potency and convenience. With an impressive 215 mg of Mitragynine packed into a compact 10 ml bottle, this product is designed to deliver instant and long-lasting effects. What sets this liquid extract apart is its lemonade alkaloid liquid suspension. Carefully formulated for optimal absorption, each serving ensures that the mitragynine reaches your system quickly and efficiently. Unlike other energy-boosting solutions, this liquid extract is free from caffeine or any unnecessary additives. You can trust that your energy levels will be sustained, and your mood and motivation will be enhanced without the unwanted jitters or crashes.
Club 13's infused Kratom liquid extracts are a culmination of our most potent Kratom strains, meticulously blended to create a top-shelf experience. They've spared no effort in sourcing the highest quality ingredients to ensure that each bottle of our liquid extract meets the highest standards of excellence. Compared to capsules or Kratom powder, this liquid extract offers a significant advantage in terms of potency and speed of action. The concentrated nature of the extract allows for a more powerful and immediate impact, making it an ideal choice for those seeking rapid results.
With 10 ml of liquid extract in each bottle, this product is perfectly suited for people on the go. Its compact size makes it easy to carry and conveniently fits into your daily routine. Whether you're traveling, heading to the office, or simply looking for a portable solution, Club 13's Kratom liquid extract is the answer. Experience the pinnacle of Kratom enjoyment with our 215 mg Mitragynine Kratom liquid extract. Unlock the extraordinary power of this natural botanical and take your kratom journey to new heights. Order now and discover the unmatched quality and convenience of our premium liquid extract.
- Made with high-quality Kratom leaves
- 215mg per bottle
- Easy to use dropper bottle for precise dosing
- Lab tested for purity and potency
- Non-GMO and Gluten-free
- Ethically and sustainably sourced
Discover the pinnacle of Kratom extracts with Club 13 Kratom Liquid Extract 215mg. Experience the exceptional strength of this potent liquid extract and elevate your kratom journey to new leagues. This shot comes in 100mg and 150mg as well, for those who are new to extracts.
Ingredients: Mitragynine speciosa extract, sugar-free lemonade concentrate, vegetable glycerin, water, alcohol, citric acid, sodium bensoate.
You can try all three in our Club 13 Kratom Extract Shot Bundle.
**These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.**