Can I change my shipping address?
You can always update the addresses used on your account by visiting the "My Addresses" page. You must be logged in to your account to update your address. If you've already placed an order and would like to change the shipping address on that order, you may do so any time up until the time your order goes to fulfillment. To do so visit the "My Orders" page and choose "Edit or Cancel" next to the order you'd like to change. You can also edit or cancel your order by clicking the "View My Order" link in your order confirmation email. Learn more about how to cancel or change your order by clicking here. NOTE: If you would like to edit your order the current order will be cancelled and refunded/voided. This gives you fullest flexibility when editing your order. Your shopping cart will then be reloaded and you can make the necessary changes.
Which shipping services do you use?
SMOKEGEM uses USPS, FedEx, and UPS as shipping carriers. Each carrier offers a variety of services including economical options as well as expedited and overnight services. USPS and FedEx services will be available to choose from for all USA customers. International customers will have the option of USPS. SMOKEGEM also offer free shipping for all USA order over $35. The service used for free shipping will vary depending on the size and weight as well as the distance from our warehouse in Florida. Free shipping services will be selected by SMOKEGEM at time of fulfillment. If you wish to have your order shipped with a specific carrier, please choose the carrier of your choice as your shipping option at checkout.
How can I track my order?
There are several ways you can track your order placed on SMOKEGEM: Shipping Confirmation Email Upon fulfillment of your order, you will receive a shipping confirmation email with a tracking number, shipping provider and shipping service included. This email will be sent to the email address provided when placing your order or the one associated with your account if you have one.
My Account Page
If you've created an account with us, you can visit the "My Account" page at any time to view your order history. Click the order number you are trying to track and your tracking number link will be provided on the order detail page.
Order Status Page
Your order status page give you all the information regarding your order including where it's currently at, the ability to sign up for notifications and an order summary. Your order status page can be accessed by clicking the "View your order" button in your order confirmation email.
Why my order is marked delivered but I haven't received it?
SMOKEGEM verifies the location and delivery status of each package with the individual carrier. If your tracking information shows that your package was delivered that means we have confirmed delivery with the carrier. If you believe that this information is incorrect or that your package was lost or stolen you will need to file a claim with Route Shipping Insurance (if purchased with your order). SMOKEGEM offers Route Shipping Insurance to every customer at checkout for protection against lost, stolen or damaged orders. By de-selecting this option at checkout, SMOKEGEM is not responsible for packages stolen off porches, from mailboxes, lost or damaged by carrier etc. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. If you purchased Route Shipping Insurance with your order you can click here to start a claim. You can read our full shipping policy by clicking here.
Is shipping discreet?
Yes, all of our packaged are shipped discreetly in a plain white or brown box or envelope. Shipping label return address will mention SMOKEGEM or SMOKEGEM.com. Items in your shipment will not be listed anywhere on the package with the exception of international shipments that require merchandise information for customs purposes.
My package was stolen, what can you do?
If you purchased Route Shipping Insurance, your order is covered against stolen packages. To learn how to file a claim with Route click here. If this option was de-selected at checkout, SMOKEGEM is not responsible for the stolen package and you will need to contact the shipping carrier to file a claim with them directly. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
How do I file a claim with USPS?
If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS you will need to file a claim with them directly. To do so by clicking here. NOTE: All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
Medusa Knockout Blend Gummy’s - 3000mg (New Package)
Following the success of their previous collection of edibles, Modus has just released version 3.0 of their Modus Knockout Gummies! These gummies are an industry favorite, now infused with a new blend of delta 10 THC, live resin delta 8 THC, and THC-P. Each package incorporates 3000mg with 20 gummies at 150mg per serving. Every flavor is crafted with strain-specific terpenes and contains its own unique strain and taste. Experience the exceptional quality of Modus Knockout Gummies, carefully crafted with the finest ingredients. Unparalleled in the market, these gummies are truly one-of-a-kind. Each gummy is infused with extracts sourced from premium U.S.-grown hemp plants, and to ensure utmost quality, they undergo rigorous third-party laboratory testing before they become available to you.
Modus Knockout Gummies 3.0 are offered in 7 different flavors such as Tropical Fusion, Berry Bite, and Assorted which contains servings of each flavor! Sativa, indica, and hybrid variations are offered to suit your tailored experience.
Medusa Knockout Blend Gummy Flavors
- Assorted Flavors – Hybrid
- Mamba Melon – Hybrid
- Purple Grape – Hybrid
- Lemon Lime – Indica
- Tropical Fusion – Indica
- Berry Bites – Sativa
Sour Blue Razz – Sativa
Medusa Knockout Blend Gummy Product Info
- USA Hemp Derived Cannabinoids
- New Knockout Blend Formula
- Delta 8 THC + Delta 10 THC + THC-P
- Live Resin
- Strain-specific terpenes
- 20 Gummies Per Pack
- 100mg Blend Per Gummy
- Total 2000mg Per Pack
- Compliant with the 2018 Farm Bill
Terpenes & Flavors
MEDUSA Knockout Blend gummies are infused with natural terpenes, and you’ll get a different flavor from each option. Here’s what you can expect from the different flavors:
- Mamba Melon: This flavor was inspired by the popular Mamba strain. It has a juicy, sweet, and lip-puckering watermelon flavor. This flavor is organic and Kosher.
- Purple Grape: This flavor was inspired by the classic Grape Ape strain. It has the flavor of juicy concord grapes with sweet candy notes.
- Sour Blue Razz: This flavor takes inspiration from the popular Sour Blue Raspberry strain. It has a tangy blue raspberry flavor that may remind you of your favorite blue razz gummy treat.
- Berry Bite: This flavor was inspired by the Strawberry Spider Bite strain. It has a sweet-sour strawberry flavor with candy notes. This flavor is reminiscent of strawberry sour belts candy. It is made of organic and Kosher ingredients.
- Lemon Lime: This flavor was inspired by its namesake strain. Lemon Lime has a sweet-sour citrus flavor. There are notable hints of lemon and lime in there.
- Tropical Fusion: These gummies capture the exact taste of the highly-rated Tropical Fusion strain. You’ll get juicy notes of different tropical fruits from these gummies, including mango and pineapple.
- Assorted Flavors: We understand that it can be difficult to pick one of our gummy flavors. That’s why we make our Assorted Flavors pack available. So, you can sample them all!