How do I file a claim with USPS?

How do I file a claim with USPS?

If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS, you will need to file a claim with them directly. To do so by clicking here.

NOTE: All items purchased from Smokegem are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.

Next Article in Topic

How much does shipping cost?

Previous Article in Topic

My package was stolen, what can you do?