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Shipping FAQ
Can I change my shipping address?
You can always update the addresses used on your account by visiting the "My Addresses" page. You must be logged in to your account to update your address. If you've already placed an order and would like to change the shipping address on that order, you may do so any time up until the time your order goes to fulfillment. To do so visit the "My Orders" page and choose "Edit or Cancel" next to the order you'd like to change. You can also edit or cancel your order by clicking the "View My Order" link in your order confirmation email. Learn more about how to cancel or change your order by clicking here. NOTE: If you would like to edit your order the current order will be cancelled and refunded/voided. This gives you fullest flexibility when editing your order. Your shopping cart will then be reloaded and you can make the necessary changes.
Which shipping services do you use?
SMOKEGEM uses USPS, FedEx, and UPS as shipping carriers. Each carrier offers a variety of services including economical options as well as expedited and overnight services. USPS and FedEx services will be available to choose from for all USA customers. International customers will have the option of USPS. SMOKEGEM also offer free shipping for all USA order over $35. The service used for free shipping will vary depending on the size and weight as well as the distance from our warehouse in Florida. Free shipping services will be selected by SMOKEGEM at time of fulfillment. If you wish to have your order shipped with a specific carrier, please choose the carrier of your choice as your shipping option at checkout.
How can I track my order?
There are several ways you can track your order placed on SMOKEGEM: Shipping Confirmation Email Upon fulfillment of your order, you will receive a shipping confirmation email with a tracking number, shipping provider and shipping service included. This email will be sent to the email address provided when placing your order or the one associated with your account if you have one.
My Account Page
If you've created an account with us, you can visit the "My Account" page at any time to view your order history. Click the order number you are trying to track and your tracking number link will be provided on the order detail page.
Order Status Page
Your order status page give you all the information regarding your order including where it's currently at, the ability to sign up for notifications and an order summary. Your order status page can be accessed by clicking the "View your order" button in your order confirmation email.
Why my order is marked delivered but I haven't received it?
SMOKEGEM verifies the location and delivery status of each package with the individual carrier. If your tracking information shows that your package was delivered that means we have confirmed delivery with the carrier. If you believe that this information is incorrect or that your package was lost or stolen you will need to file a claim with Route Shipping Insurance (if purchased with your order). SMOKEGEM offers Route Shipping Insurance to every customer at checkout for protection against lost, stolen or damaged orders. By de-selecting this option at checkout, SMOKEGEM is not responsible for packages stolen off porches, from mailboxes, lost or damaged by carrier etc. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. If you purchased Route Shipping Insurance with your order you can click here to start a claim. You can read our full shipping policy by clicking here.
Is shipping discreet?
Yes, all of our packaged are shipped discreetly in a plain white or brown box or envelope. Shipping label return address will mention SMOKEGEM or SMOKEGEM.com. Items in your shipment will not be listed anywhere on the package with the exception of international shipments that require merchandise information for customs purposes.
My package was stolen, what can you do?
If you purchased Route Shipping Insurance, your order is covered against stolen packages. To learn how to file a claim with Route click here. If this option was de-selected at checkout, SMOKEGEM is not responsible for the stolen package and you will need to contact the shipping carrier to file a claim with them directly. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
How do I file a claim with USPS?
If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS you will need to file a claim with them directly. To do so by clicking here. NOTE: All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
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- Description
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Torch Burn Out Blend BLACK SERIES Premium THC Disposable Vape | 3.5g
Unveiling smooth, enjoyable flavors and a blend of cannabinoids that will leave you with euphoric effects, you won't find another more complex vape than the Torch Burn Out Blend Black Series Disposable Vape. It's compact, portable, pre-charged, and pre-filled with Torch's Burn Out Blend.
What are Torch Burn Out Blend Black Series Disposables? The Torch Burn Out Blend Black Series Disposable Vape is identical to the original Burn Out Blend Disposable by Torch, except the Black Series features black-colored devices and a variety of new strain options. The device features an integrated rechargeable battery and can be recharged with its type-c charging port. It has a pre-heat button that generates consistent vapes. Within the device is a 3.5-gram cannabinoid combination of THC-M, THC-A, THC-P, and strain-specific terpenes with the most pleasing flavor options.
If you are wanting a potent, complex blend that will keep your head in the clouds and leave you with amazing tastes, the Torch Burn Out Blend Black Series Disposable Vape is definitely what you'll want. It's an enjoyable vape that shares euphoric effects you'll never want to go without.
Torch Burnout Blend Black Series Disposable Flavors & Strains
- Skywalker OG (Hybrid): A Hybrid strain that has a jet fuel-flavor and strong body effects. Skywalker OG was made by crossing Mazar, Blueberry, and OG Kush strains.
- Sherbet Queen (Indica): An Indica strain with an orange flavor and euphoric effects. Sherbet Queen was made by crossing Subset Sherbet and Pink Panties strains.
- Purple Punch (Indica): An Indica strain with a grape and blueberry muffins flavor with sedating effects. Purple Punch was made by crossing Larry OG and Granddaddy Purple strains.
- Passion Fruit Diesel (Sativa): A Sativa strain with a fruit and diesel-like flavor, and shares uplifting effects.
- Maui Wowie (Sativa): A Sativa strain with tropical flavors and high-energy euphoria. Maui Wowie was made by crossing Hawaiian and an unknown strain.
- GG4 (Hybrid): A Hybrid strain with a earthy, sour flavor, and heacy effects. GG4 was made by crossing Chem's Sister, Sour Dubb, and Chocolate Diesel strains.
- Forbidden Fruit (Indica): An Indica strain with mango, passionfruit, and candy flavors, alongside sedating effects. Forbidden Fruit was made by crossing Cherry Pie and Tangie strains.
- Electric Lemonade (Sativa): A Sativa strain with a sour lemonade flavor and energizing effects. Electric Lemonade was made by crossing Tahoe OG and Blue Dream strains.
- Black Diamond (Indica): An Indica strain that offers a berry flavor and relaxed effects. Black Diamond was made by crossing Blackberry and Diamond OG strains.
- Blackberry Blast (Sativa): A Sativa strain with a blueberry flavor and uplifting effects. Blackberry Blast was made by crossing Blue Dream and Johnny Blaze strains.
Additional Product Information
- Integrated Rechargeable Battery
- 3.5 Gram (3500mg) Burn Out Blend Black Series
- THC-M, THC-A, THC-P
- Strain-Specific Terpenes
- Draw-Activated Firing Mechanism
- Pre-Heat Function
- Ergonomic Mouthpiece
- Large Viewing Window
- Proprietary Ceramic Coil
- Contains Less Than 0.3% Delta-9
- 2018 Farm Bill Compliant containing less than .3% delta-9 thc
- Naturally hemp derived terpenes
- Made in the USA with Industrial Hemp