Hello Focus® Capsules - Hello Kanna
Hello Focus® Capsules - Hello Kanna
Shipping FAQ
Shipping FAQ
Can I change my shipping address?
You can always update the addresses used on your account by visiting the "My Addresses" page. You must be logged in to your account to update your address. If you've already placed an order and would like to change the shipping address on that order, you may do so any time up until the time your order goes to fulfillment. To do so visit the "My Orders" page and choose "Edit or Cancel" next to the order you'd like to change. You can also edit or cancel your order by clicking the "View My Order" link in your order confirmation email. Learn more about how to cancel or change your order by clicking here. NOTE: If you would like to edit your order the current order will be cancelled and refunded/voided. This gives you fullest flexibility when editing your order. Your shopping cart will then be reloaded and you can make the necessary changes.
Which shipping services do you use?
SMOKEGEM uses USPS, FedEx, and UPS as shipping carriers. Each carrier offers a variety of services including economical options as well as expedited and overnight services. USPS and FedEx services will be available to choose from for all USA customers. International customers will have the option of USPS. SMOKEGEM also offer free shipping for all USA order over $35. The service used for free shipping will vary depending on the size and weight as well as the distance from our warehouse in Florida. Free shipping services will be selected by SMOKEGEM at time of fulfillment. If you wish to have your order shipped with a specific carrier, please choose the carrier of your choice as your shipping option at checkout.
How can I track my order?
There are several ways you can track your order placed on SMOKEGEM: Shipping Confirmation Email Upon fulfillment of your order, you will receive a shipping confirmation email with a tracking number, shipping provider and shipping service included. This email will be sent to the email address provided when placing your order or the one associated with your account if you have one.
My Account Page
If you've created an account with us, you can visit the "My Account" page at any time to view your order history. Click the order number you are trying to track and your tracking number link will be provided on the order detail page.
Order Status Page
Your order status page give you all the information regarding your order including where it's currently at, the ability to sign up for notifications and an order summary. Your order status page can be accessed by clicking the "View your order" button in your order confirmation email.
Why my order is marked delivered but I haven't received it?
SMOKEGEM verifies the location and delivery status of each package with the individual carrier. If your tracking information shows that your package was delivered that means we have confirmed delivery with the carrier. If you believe that this information is incorrect or that your package was lost or stolen you will need to file a claim with Route Shipping Insurance (if purchased with your order). SMOKEGEM offers Route Shipping Insurance to every customer at checkout for protection against lost, stolen or damaged orders. By de-selecting this option at checkout, SMOKEGEM is not responsible for packages stolen off porches, from mailboxes, lost or damaged by carrier etc. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. If you purchased Route Shipping Insurance with your order you can click here to start a claim. You can read our full shipping policy by clicking here.
Is shipping discreet?
Yes, all of our packaged are shipped discreetly in a plain white or brown box or envelope. Shipping label return address will mention SMOKEGEM or SMOKEGEM.com. Items in your shipment will not be listed anywhere on the package with the exception of international shipments that require merchandise information for customs purposes.
My package was stolen, what can you do?
If you purchased Route Shipping Insurance, your order is covered against stolen packages. To learn how to file a claim with Route click here. If this option was de-selected at checkout, SMOKEGEM is not responsible for the stolen package and you will need to contact the shipping carrier to file a claim with them directly. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
How do I file a claim with USPS?
If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS you will need to file a claim with them directly. To do so by clicking here. NOTE: All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
Ask Question?
- Description
-
Hello Focus® Capsules - Hello Kanna
Say hello to increased focus! Made with a proprietary blend of kanna, vitamins, and nootropic including Lion's Mane, Ginkgo Balboa, and Alpha-GPC, Hello Focus® is formulated to help naturally improve focus and boost cognition. So, Hello Focus helps with motivation issues, or "mental fuzz". No need for a coffee boost when you're looking to power through a project!Formulated for:
FUCUS - CONCENTRATION - MEMORY
- Powerful Nootropics
- Natural Caffeine
- Available as Packs of 6 Capsules or 30 Capsules
Package Includes:
6x Hello Happy Capsules
OR
30x Hello Happy Capsules
Vitamin D
Vitamin D is naturally produced in the body in response to sun exposure. It is essential for several reasons, including maintaining healthy bones and teeth and promoting overall bodily function.
Lion's Mane
Lion's Mane (or yamabushitake) is a wild mushroom that contains bioactive substances that is often used to help improve cognitive function and may help relieve mild symptoms of depression and anxiety.
Bacopa
Bacopa is a leafly plant that has been traditionally used in Ayurvedic medicine. Research shows that bacopa might be able to increase the brain chemicals that are involved in thinking, learning, and memory. Some studies even suggest that it may be able to protect the deterioation of brain cells.
Ginkgo Balboa
Ginkgo Balboa is a tree that grows throughout China which has been used traditionally for a wide range of medicinal uses. In modern supplements, ginkgo balboa is often used to help promote improved brain function, decreased anxiety, and improved circulation.
Green Tea Extract
Green Tea Extract is the concentrated form of green tea–the most commonly consumed tea in the world. It is a powerful source of antioxidants, which has been credited with a range of benefits, including improved brain health, enhanced recovery and more.
Coffea Arabica Extract
Coffea Arabica Extract is the concentrated form of green coffee (coffee beans that have not yet been roasted). It is a powerful anti-inflammatory agent and great source of antixodants that has been linked to improved brain health and other benefits.
Ginger Extract
Ginger is a flowering plant that originated from the Southeast parts of Asia. It belongs to the Zingiberaceae family and is closel related to turmeric, cardamom and other highly beneficial plants. It can be consumed in a variety of ways and is often used to help improve digestion, reduce nausea, and may help improve brain function.
Acetyle-L-Carnitine
Acetyl-L-carnitine is a chemical that is naturally produced in the body from L-carnitine. It is often used to help improve memory and thinking skills, and for treating symptoms of depression and other conditions.
N-Acetyl L-Tyrosine
N-Acetyl L-Tyrosine (Tyrosine) is an amino acid that is naturally produced in the body and found in dairy products, meats, fish, and eggs. As an amico acid that is used by the body to produce chemical messengers, researchers believe tyrosine may help promote mental alertness and help improve memory and cognitive functions.
Alpha GPC
Alpha GPC (Alpha Glycerol Phosphoryl Choline) is a chemical that is naturally produced in the body that may promote improved memory and cognitive functions
L-Theanine
L-Theanine is an amino acid that is primarily found in teas and mushrooms and acts on the body by helping to transmit nerve impulses to the brain. It is often used to help improve mental function, ease anxiety, and alleviate stress.